Tenant Support Manager
3.
3 Lafayette, IN Lafayette, IN Full-time Full-time $18 - $20 an hour $18 - $20 an hour 2 days ago 2 days ago 2 days ago Overview:
The Tenant Support Manager is responsible for overseeing the management of permanent supportive housing properties; including facilitating leasing and recertifications, fair housing and funder compliance and reporting, and providing on-going tenant support.
Responsibilities:
- Keep tenant files and online property management software up to date with accurate information.
Work with program partners to ensure required documentation and reports are submitted as required.
Collect rent, provide receipts and work with tenants on repayment plans as needed.
Work with tenants to resolve issues by discussing concerns or complaints and manage disciplinary process including warnings, violations, retention, and eviction prevention plans.
Work with facility staff to ensure all furnishings, household items and supplies are in place for move ins.
Enroll new tenants in HMIS and exit departing tenants from the system.
Inspect properties weekly to ensure everything is in good condition and common areas are kept clean and in usable condition.
Enforce safety policies and procedures, monitor surveillance system, responds to emergencies as needed.
Participate in property on call rotation with facilities and maintenance staff.
Facilitate regular access to supplies for tenants who qualify.
Inspect each unit on a monthly basis for damages, health and sanitation concerns, and fire hazards in coordination with maintenance staff.
Submit maintenance requests to facilities personnel when necessary and following up to ensure completion.
Communicate with maintenance technician on an ongoing basis.
Work with the tenants' case management team to address behavioral and property damage issues Maintain collaborative partnerships with community partners and represent LTHC at events and community committees as requested.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
1 year Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Lafayette, IN Lafayette, IN Full-time Full-time $18 - $20 an hour $18 - $20 an hour 2 days ago 2 days ago 2 days ago Overview:
The Tenant Support Manager is responsible for overseeing the management of permanent supportive housing properties; including facilitating leasing and recertifications, fair housing and funder compliance and reporting, and providing on-going tenant support.
Responsibilities:
- Keep tenant files and online property management software up to date with accurate information.
Work with program partners to ensure required documentation and reports are submitted as required.
Collect rent, provide receipts and work with tenants on repayment plans as needed.
Work with tenants to resolve issues by discussing concerns or complaints and manage disciplinary process including warnings, violations, retention, and eviction prevention plans.
Work with facility staff to ensure all furnishings, household items and supplies are in place for move ins.
Enroll new tenants in HMIS and exit departing tenants from the system.
Inspect properties weekly to ensure everything is in good condition and common areas are kept clean and in usable condition.
Enforce safety policies and procedures, monitor surveillance system, responds to emergencies as needed.
Participate in property on call rotation with facilities and maintenance staff.
Facilitate regular access to supplies for tenants who qualify.
Inspect each unit on a monthly basis for damages, health and sanitation concerns, and fire hazards in coordination with maintenance staff.
Submit maintenance requests to facilities personnel when necessary and following up to ensure completion.
Communicate with maintenance technician on an ongoing basis.
Work with the tenants' case management team to address behavioral and property damage issues Maintain collaborative partnerships with community partners and represent LTHC at events and community committees as requested.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
1 year Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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