Customer Service Representative
RME Insurance RME Insurance Lafayette, IN Lafayette, IN Full-time Full-time $45,000 - $60,000 a year $45,000 - $60,000 a year Job Description Work-Life Balance Professional development Hands-On Training Paid Time Off (PTO) Are you seeking an opportunity to work with a thriving Lafayette insurance company? Are you looking to showcase your skills as an Customer Service Representative? RME Insurance in Lafayette is growing and seeking an exceptional individual with sales skills to join our team in a full-time role.
Our clients include businesses in a variety of industries.
We invest in you by providing everything you need to be successful.
You will service new and existing accounts to achieve agency service standards.
Don't hesitate to click that APPLY button and start the next step of your career journey.
Must have or be willing to obtain an Indiana Property and Casualty License.
Licensing assistance is available for the right person.
In-office training period.
Hybrid schedule after training period.
Primarily in commercial insurance Salary Range:
$45000.
00 - $60000.
00 per year Benefits Salary - of $45,000; First-year customer service representatives can expect to earn, Licensing Assistance Professional Development Mentorship Continuing Education Opportunities Hands-On Training Paid Training Monday thru Friday Schedule No Evenings No Weekends Holidays Off Paid Time Off (PTO) Paid Holidays Professional Work Environment Team Building Activities Equipment Provided Life Insurance Dental Insurance Responsibilities Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Assess and identify the wants and needs of your customer(s) over the phone.
Develop and implement new marketing and sales strategies.
Attend training and continuing education courses.
Handle customer renewals.
Requirements Insurance experience is not required, but one must be willing to learn Proficient with Microsoft Office Word, Excel and Outlook.
Demonstrates the highest level of technical and cognitive abilities to ensure accuracy and precision Ambitious self-starter able to work in a collaborative environment.
Professional verbal and written communication skills Company Description Independent Insurance agency with office locations in Lafayette and Flora, IN.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our clients include businesses in a variety of industries.
We invest in you by providing everything you need to be successful.
You will service new and existing accounts to achieve agency service standards.
Don't hesitate to click that APPLY button and start the next step of your career journey.
Must have or be willing to obtain an Indiana Property and Casualty License.
Licensing assistance is available for the right person.
In-office training period.
Hybrid schedule after training period.
Primarily in commercial insurance Salary Range:
$45000.
00 - $60000.
00 per year Benefits Salary - of $45,000; First-year customer service representatives can expect to earn, Licensing Assistance Professional Development Mentorship Continuing Education Opportunities Hands-On Training Paid Training Monday thru Friday Schedule No Evenings No Weekends Holidays Off Paid Time Off (PTO) Paid Holidays Professional Work Environment Team Building Activities Equipment Provided Life Insurance Dental Insurance Responsibilities Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Assess and identify the wants and needs of your customer(s) over the phone.
Develop and implement new marketing and sales strategies.
Attend training and continuing education courses.
Handle customer renewals.
Requirements Insurance experience is not required, but one must be willing to learn Proficient with Microsoft Office Word, Excel and Outlook.
Demonstrates the highest level of technical and cognitive abilities to ensure accuracy and precision Ambitious self-starter able to work in a collaborative environment.
Professional verbal and written communication skills Company Description Independent Insurance agency with office locations in Lafayette and Flora, IN.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
